So your windows are starting to look a bit rough and not function quite like they used to. You can no longer deny those drafts creeping through or that extra push (or annoying squeak) when you open them…
Yes, it’s time for window replacement, but you don’t know where to start. One thing is for sure; it’s not going to be a weekend side job that you can tackle yourself. Windows are simply too tricky to handle and an important investment for your home. You want it done right by professionals, otherwise you’ll be paying with hidden costs for the next decade.
When you start your search online or through friends, family and neighbours, consider these five important factors when choosing the best window installation company.
You need to find a window replacement company that you can trust — one that has a reputation in the area for doing quality work with exceptional customer service. Start by doing a Google search to not only review the company’s website, but to also seek outside referrals about the company.
Make a point to look at the company’s before and after pictures of completed jobs on their website. Make an appointment for an in-home consultation and ask questions about the company’s history, experience, warranty and customer service. Having a sales consultant visit your home will also allow you to see examples of products and brands they use.
And don’t forget the power of word of mouth! Ask around for recommendations and encourage the sharing of positive and negative experiences.
Reducing or eliminating condensation often means using several complementary techniques. These methods concern the window itself, the method of installation, the interior window accessories (curtains, blinds, and valances), the arrangement of heat sources (hot air registers, baseboard heating, convection heaters) and the relative humidity of the indoor air. The overall condensation resistance of a window depends on each of these factors.
Ratings and Reviews
With all the online resources available today, it’s easy to find ratings and reviews at your fingertips. Be sure to check at least two review sources — in particular, we recommend Google, Facebook and Houzz. If you see a lot of positive reviews, you may have found a gem of a company. Look for signs that the reviews are genuine by viewing photos shared by others of the project and reading their specific details about the experience. You can often direct message or respond to someone’s comments if you want to dig a bit deeper into their experience.
On the other hand if you are seeing a common theme with negative reviews, you may want to steer clear of the company. Watch for comments about after sales service, professionalism of the installation, staying on time, and being available for customer inquiries and concerns.
Professional and Certified Installers
A window won’t operate properly if it’s not installed to perfection! Check for the company’s products accreditations and certifications to ensure they are hiring professional installers, and ideally you want to see that they are Window Wise certified.
The Window Wise training program is in place to educate installers on how to properly install a window, giving homeowners some peace of mind. If a window project is completed by a Window Wise certified installer and the company they work for is registered with Window Wise, random home inspections will be conducted to ensure registered products were installed correctly. Should Window Wise notice an error, they’ll be in touch with the contracting company to fix it.
You can get a sense of how well a company treats its customers right from that first phone call, email or store visit. Are they responsive quickly? A rule for calling or emailing a customer back should be within 24 hours at the most. Is the salesperson pushy and rushing your decisions? If that’s the case, they may just want a quick sale rather than caring about what is right for your home. Do they provide options for your budget and advice for your unique project? We sure hope so! Every home is different and your style is your own. You don’t buy windows every day so you want service that will educate you along the way.
And of course, we can’t stress the importance of after sale service enough! Once a company has your money and the job is done, what is the warranty? How quickly will they respond if a window starts to leak or the lock breaks? You still want to be treated like a customer long after the windows are installed. Be sure to do your research about after sale service through ratings, reviews and referrals so you don’t end up being left in the cold if a problem creeps up.
Cost of the Service
Window replacement is a substantial investment and you want to get value for your money. But if the price sounds too good to be true, it probably is. Seek out quotes from three companies and then make an informed decision that accounts for the cost, as well as the other four factors listed above. Windows are important for the comfort of your home and you want them to last many years, so don’t look for the bargain basement price with unqualified installers and unreputable service — instead, seek trusted professionals with quality products at fair market prices.
Check Off All the Boxes with Window Installation by Weaver Exterior Remodeling
At Weaver Exterior, we have a proven track record that will check off all of these five boxes. We’ve been in business for 20 years, using installers and skilled professionals that are Window Wise certified. We stand by the quality of our products and provide exceptional customer service. Yes, we earned that nearly 5-star Google rating, and we’ve won awards too! Our pricing is honest and transparent, and our goal is to stay on time and on budget. See for yourself by setting up a free quote with us, or browse our online gallery of past work.